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Skills & Training Manager (Aged Care), PLF - Brisbane

Brisbane, Australia
Mid level
Posted date:
January 13, 2023
Close date:
January 29, 2023
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Job Description

Project Overview:

The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers in Australia. It connects Australian employers with Pacific workers under the newly introduced Pacific Australia Labour Mobility (PALM) scheme which combines the existing Pacific Labour Scheme (PLS) and Seasonal Worker Programme (SWP).

Role Overview:

The Skills and Training Manager (Aged Care) will be responsible for facilitating high quality training outcomes for PALM Scheme Aged Care workers under the Aged Care Expansion (ACE) Project. Under the ACE Project, funding has been provided by to expand the number of funded aged care training places for PALM workers and deliver at least 500 additional qualified aged care workers by the end of 2023.  Workers will undertake training towards their Certificate III qualifications during their first year of work and then work for up to another three years. ACE will enable blended training models that include both offshore and onshore elements.

Acting as the ACE project’s Technical Vocational Education and Training (TVET) specialist, the role will support the procurement, design and delivery of accredited training aligned to the needs of PALM workers. Liaising closely with industry, they will support the tender process and accompanying stakeholder engagement to maximise the scalability and efficacy of training models under ACE.  The Manager will work with employers and RTOs to ensure that ACE workers are able to successfully attain their Certificate IIIs and that this training is carefully tracked and monitored.

Primary Duties and Responsibilities:

Support effective ACE Procurement

  • Support the design of the procurement process including stakeholder briefings, shortlisting, detailed proposal submission, evaluation, selection and contracting.
  • Support the development of agreed selection criteria that will support innovation and long-term sustainability.
  • Promote the project and procurement process to employers and industry bodies.
  • Work closely with Labour Sending Units (LSUs) to support their engagement with interested Aged Care Approved Employers (AE’s) and inclusive pre-identification of Pilot participants.
  • Support the shortlisting, selection and contracting of AE’s.

Support effective ACE Implementation

  • Review the training and support requirements for each cohort.
  • Investigate and advise AEs and RTOs on strategies for addressing identified training needs (including those relating to cross cultural communication) beyond the scope of traditional Certificate IIIs in Aged Care.
  • Ensure effective mentoring, communication, cross-learning and sharing of tools across AEs and RTOs.
  • Collaborate with other teams to develop a holistic approach to supporting and monitoring of worker progress throughout the pilot and responding to issues or incidents that impact on training outcomes.
  • Provide regular updates on training activities under ACE to sending country governments, PLF and DFAT.
  • Ensure effective communication, cross-learning and sharing of tools across the Pacific Labour Facility team promoting gender and social inclusion across all procurement and training delivery activities.
  • Maintain relationships with the LSU’s, government ministries, bi-lateral programs, community groups, APTC and other training providers.

Required Qualifications:

  • Tertiary qualification in a relevant discipline, such as education and/or training, experience in international development and project management and Australian Aged Care is desirable.
  • Extensive experience in the development, delivery and facilitation of training programs, in an English as a Second Language context, using a range of dynamic and inclusive learning strategies and technologies, including lesson plans incorporating interactive learning activities, story boards, short instructional videos, topic-based slideshows.
  • A solid understanding of the Australian technical and vocational education system.
  • Experience working with programs in the Pacific, with a strong understanding of Gender, Equality, Disability & Social Inclusion (GEDSI) concepts and issues.
  • A demonstrated ability to build respectful, productive and sustainable working relationships with a variety of stakeholders (including partner government, civil society and the private sector) and working together to achieve results with a demonstrated commitment to diversity and inclusion, particularly in a cross-cultural context.
  • High level proficiency in Microsoft suite, web browsers, Meeting and communication applications and experience with various Leaning Management Systems and platforms
  • Travel within Australia and internationally, as required.


  • Flexible working arrangements – work from home 2 days per week
  • Modern office in central CBD location
  • Great team culture with social activities and events
  • Working for a program that is making positive impact

Applications close on 29 January 2023 and will be assessed on a rolling basis.

The position is classified at B3 under the DFAT Aid Adviser Remuneration Framework (ARF). The successful candidate will be offered an initial contract to 31 December 2023 (subject to head contract extension) with possibility of further extension.

You must have valid Australian work rights to be considered for this position - visa sponsorship is not available.
This is a Brisbane based role with options for flexible working. Candidates who are willing to relocate for the position must do so at their own expense.

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